Privacy Policy

Effective Date: February 10, 2026

Ishiki Labs, Inc. ("Ishiki Labs," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use our websites, applications, APIs, and services (collectively, the "Services").

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect information in the following categories:

1.1 Information You Provide Directly

You may provide us with information including:

  • Name, email address, and contact details
  • Account credentials
  • Payment and billing information (processed by third-party payment providers)
  • Communications with us (e.g., support requests, feedback)

1.2 Content and Usage Data

Depending on how you use the Services, we may collect:

  • Text, audio, images, video, and other content you submit or stream through the Services
  • Metadata related to interactions (timestamps, latency, session identifiers, device information)
  • Logs and diagnostic data related to system performance and reliability

1.3 Automatically Collected Information

We may automatically collect:

  • IP address, browser type, operating system
  • Device identifiers and approximate location
  • Usage data such as pages visited, features used, and actions taken

We may use cookies or similar technologies for authentication, analytics, and service functionality.

2. Google API Services User Data

Our Services may allow you to connect your Google account to access Google Calendar data. This section describes how we handle data received from Google APIs.

2.1 What We Access

When you connect your Google account, we access your Google Calendar data solely to provide the following features:

  • Displaying your calendar events within the application
  • Providing notifications when meetings are about to start
  • Determining meeting links and participants for upcoming events

2.2 How We Handle Google Data

To maintain your Google Calendar connection, we store OAuth authentication tokens (such as access tokens and refresh tokens) and the email address associated with your Google account. These tokens are used solely to authenticate requests to Google on your behalf and are deleted when you disconnect your Google account.

Your actual calendar event data (such as event titles, descriptions, times, participants, and meeting links) is not stored on our servers. Calendar events are fetched in real time from Google when needed and are only held temporarily in memory to provide the features described above.

2.3 Limited Use Disclosure

Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:

  • We only use Google user data to provide and improve the user-facing features described above
  • We do not transfer Google user data to third parties, except as necessary to provide or improve these features, to comply with applicable laws, or as part of a merger, acquisition, or asset sale with prior notice to users
  • We do not use Google user data for serving advertisements, including retargeting, personalized, or interest-based advertising
  • We do not use Google user data to train or improve artificial intelligence or machine learning models
  • No human reads Google user data unless we have your affirmative consent, it is necessary for security purposes, to comply with applicable law, or the data is aggregated and anonymized for internal operations

3. How We Use Information

We use collected information to:

  • Provide, operate, and maintain the Services
  • Improve and optimize performance, features, and user experience
  • Enable AI-powered functionality requested by you
  • Communicate with you about updates, security alerts, and support
  • Detect, prevent, and address fraud, abuse, or security issues
  • Comply with legal obligations

We do not sell personal information.

4. AI and Model-Related Processing

Certain Services involve automated processing using machine learning or artificial intelligence models. Content you provide may be processed to:

  • Generate responses, summaries, or actions requested by you
  • Improve system reliability, safety, and performance

Unless otherwise agreed, we do not use customer content to train general-purpose AI models in a way that identifies you personally. For the avoidance of doubt, data obtained from Google APIs is never used to train or improve AI or machine learning models (see Section 2).

5. Sharing and Disclosure of Information

We may share information:

  • With trusted service providers (e.g., cloud hosting, analytics, payment processing) who act on our behalf
  • With business partners only as necessary to provide requested functionality
  • To comply with legal obligations, law enforcement requests, or protect rights and safety
  • In connection with a merger, acquisition, or sale of assets

All third parties are required to protect information consistent with this Privacy Policy.

6. Data Retention

We retain information only for as long as necessary to:

  • Provide the Services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Retention periods may vary depending on the type of data and usage context.

7. Security

We implement reasonable administrative, technical, and organizational safeguards to protect information. However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, correct, or delete personal information
  • Object to or restrict certain processing
  • Request data portability

You may exercise these rights by contacting us at the email address below.

9. International Users

If you access the Services from outside the United States, you understand that information may be transferred to and processed in the United States or other jurisdictions where we or our service providers operate.

10. Children's Privacy

The Services are not directed to children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date. Continued use of the Services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Ishiki Labs, Inc.

Email: legal@ishikilabs.ai

Website: https://ishikilabs.ai